Frequently Asked Questions

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Frequently Asked Questions *

Can I burn candles for more than 4 hours?

It is not recommended that you burn a candle for more than 4 hours due to overheating therefore increasing the chances of a fire.

What should I do with leftover candle wax?

If your candle has no fragrance and it is a natural wax you may be able to compost it. If your candle is scented and you have a wax warmer you can transfer the wax there and continue to enjoy the scent. Otherwise it is best to throw away any left over wax.

What is the best way to extinguish a candle?

The best way to extinguish a candle is by using a snuffer. Blowing a candle out can cause hot wax to splatter and make a mess.

Are candles bad for your health?

A burning candle produces chemical reactions that release particulate matter and volatile organic compounds into the air which can decrease air quality and harm your health. Certain combinations of wax and fragrance such as paraffin wax and cheap fragrances release higher amounts of VOCs. While research shows that these amounts are not enough to cause long term issues, choosing natural candles could be a good idea.

There are a few better wax options over paraffin such as soy, coconut, beeswax and apricot.

If you enjoy scented candles go for ones that are free of phthalates, carcinogen and mutagens.

To minimize risks even further it's important to only burn candles in well-ventilated spaces.

What are the benefits of soy candles over paraffin candles?

Soy wax is a natural wax made from soybean oil, a renewable and sustainable resource.

Paraffin wax is made from petroleum, coal, or shale oil byproducts. It is a refined derivative of crude oil.

Soy candles are healthier, longer-lasting, eco-friendly, and offer a cleaner burn compared to paraffin candles, making them a popular choice for conscious consumers.

Are wooden wicks better than cotton wicks?

Wooden wicks are not better than cotton wicks and cotton wicks are not better than wooden wicks. This is simply a preference. Both options are safe and effective.

How long should I burn my candle?

If it’s the first time you are lighting your candle you should burn it around two hours or until the wax melts to the edge of the container. Candles have a burn memory. If you extinguish it too quickly your candle will end up tunneling. If it’s not the first time burning the candle you can burn it up to four hours.

How do I fix candle tunneling?

If your candle is tunneling it usually means that you did not burn it long enough the first time or that the wick was experiencing a draft while burning. Tunneling is easy to fix. All you need to do is wrap some aluminum foil around the sides of the candle vessel and light it up. Make sure to leave plenty of room open around the wick to ensure it doesn’t wink out due to lack of oxygen.

Why should I trim my candle wick?

Trimming your wick every time you light a candle ensures a clean and even burn. It helps prevent excessive sooting and tunneling. The longer the wick, the bigger the flame which can jump around and create unevenness in your candle. It is recommended that you keep your wick at about a-quarter-of-an-inch. This will prolong the life of the candle and allow a cleaner burn.

How do I prevent soot when burning candles?

The best way to prevent soot when burning your candle is regularly trimming your wick and keeping the burning candle away from any drafts or air currents (fans, vents or open windows).

Why is my candle producing black smoke?

Your candle can be producing black smoke, called soot, because the wick was not trimmed or because there was a draft when the candle was burning. Sooting is fairly normal but if it’s excessive trim your wick and move your candle to a different location.